Shipping policy

Shipping Policy

1. Processing Times All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic & International Shipping Rates

  • Standard Shipping: We offer Free Shipping

  • Shipping Destinations: We currently ship to all countries

3. Estimated Delivery Times Because we source our products directly from vetted global fulfillment centers to keep costs low for you, our standard estimated delivery time is 7–15 business days after the package has been shipped.

Note: Delivery times are estimates only and are not guaranteed. Delays can occasionally occur due to customs clearance, carrier delays, or holidays.

4. Tracking Your Order When your order ships, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.

5. Customs, Duties, and Taxes Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damaged or Lost Items If your order arrives damaged, please take a photo or video of the damage immediately and email us at arolies@outlook.com within 30 days of delivery so we can issue a free replacement or refund.